I chose Factory Direct Windows AZ after doing some research on windows and pricing of windows. I scheduled an appointment with Nick to measure the windows - he showed up on time and was great to work with. He measured the windows, explained the features of the windows and left me with color samples to pick the colors. The windows showed up quickly so we set up an installation time. It was a team of six and they were all extremely friendly and professional and took the time to explain the installation process and walked me through every single window when they were done. The house is so quiet and I love looking out the windows without the ugly sunscreens on them. I can't wait to see what the impact is to the electric bill. Thanks Travis, Nick and team for a great experience.